Refund policy

Returns & Refund Policy

All sales are final.
We do not offer refunds, cancellations, or exchanges once an order is placed due to the limited and exclusive nature of our drops.

Pre-Order Policy

Some items on our website may be listed as Pre-Order. By purchasing a pre-order item, you agree to the following:

  • Payment is taken upfront and immediately goes toward materials, production, and bulk manufacturing.

  • Because production begins based on pre-order demand, pre-order purchases cannot be cancelled, refunded, or modified once submitted.

  • Pre-orders require additional production time. Please be patient while your item is being made.

  • Once production is complete and your item ships, you will receive an email with tracking information.

Non-Delivery Exceptions

If tracking information confirms that your item was not delivered, please contact us.
We will work directly with the shipping carrier to investigate. If the carrier determines the package was lost or undelivered, we will issue a refund or replacement (if inventory allows).

Refunds (If Applicable)

Refunds are only considered in rare cases where a return has been authorized by us in advance, such as:

  • Receiving the wrong item

  • A confirmed non-delivery verified by the carrier

If a return is approved, we will notify you once the item is received and inspected.

If your refund is approved:

  • A credit will be issued to your original method of payment

  • Please allow several business days for the refund to process, depending on your bank or card issuer